Free Shipping on Orders Over $150

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Frequently Asked Questions

Shipping/Returns

Free shipping on orders over $150. Flat rate shipping of $15 for all orders under $150.

You must be over 21 years of age to receive shipments. Proof of age will be required upon delivery. Please make sure someone is available to accept and sign for your shipment that is over the age of 21. For all shipments that could not be delivered, we can reship for $25 or we can refund your entire purchase less shipping charges.

Due to federal regulations, we are unable to accept returns. If you have an issue or a problem with a shipment, please contact our fulfillment provider at support@rackhousewhiskeyclub.com

Please contact our fulfillment provider at support@rackhousewhiskeyclub.comor start a chat in the lower right corner of your screen and their team will respond to your inquiry as soon as possible.

You can modify your order prior to it being shipped. Please contact our fulfillment provider at support@rackhousewhiskeyclub.comas soon as possible to avoid incurring additional shipping charges for your modification(s).

We can only ship within the United States and unfortunately, we cannot ship to Alabama, Alaska, Arkansas, Hawaii, Oklahoma, Pennsylvania, Massachusetts, Mississippi, Michigan, Tennessee & Utah.

For non-pre-sale items, we fulfill them within 1-2 business days from the east coast. Depending on the final shipping destination please allow 5-7 business days for your shipment to arrive.

The World Whiskey Society is a trusted provider of coveted and hard-to-find whiskies. After decades of building relationships with global brands, we've become a trusted source with verifiable certifications of origination and authenticity. If you have additional questions please contact our fulfillment provider at support@rackhousewhiskeyclub.com

Presales

On the product page and on your order notification, the expected shipping date will be listed. We do everything we can to ship by that date, but delays in shipping may arise. Please contact our fulfillment provider at support@rackhousewhiskeyclub.com if you have any questions or concerns about your order.

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